Experienced Web Data Specialist and ESL Online Teacher with a strong background in administrative support, customer service, and business development. Skilled in web research, data mining, email marketing, content management, and English language instruction.
Work Experience
Empowering Creativity through
September 2014 - Present
New York Media Technologies
Web Data Specialist
- Conduct web research, data mining, and data handling for existing and potential customers.
- Assist in email marketing campaigns and manage website content.
- Post blog articles via WordPress and LinkedIn.
October 2010 - Present
Rarejob Incorporated
ESL Online Teacher
- Teach conversational, business English, grammar, pronunciation, and free conversation practice to Chinese, Vietnamese, and Japanese students online via Skype.
February 2016 - August 2017
JJP Merch - Amazon/Walmart Seller
Administrative Assistant
- Manage and maintain client sales, marketing, and performance metrics using tools such as keyword listing, Sales Backer, and Appeagle.
May 2016 - July 2016
Katcor Inc. - Amazon Seller
General Administrative Support for E-Commerce Business
- Assist in the management and maintenance of the client's Amazon store, including price updates, error correction, and listing new products.
August 2010 - October 2010
Stream Global Services
Customer Support
- Provided support to US customers with their satellite radio accounts, including activation, assistance, and handling customer complaints.
October 2007 - February 2010
Hinduja Global Solutions
Healthcare Associate
- Assisted HMO holders in the US with their insurance coverage and benefits.
- Handled complaints/issues with claims and triaged problems to the appropriate department.
August 2007 - October 2007
Convergys Philippines
Customer Service Representative
- Supported US customers regarding warranties, parts availability, and repairs for a leading automobile manufacturer.
October 2006 - March 2007
Medbank
Area Supervisor
- Developed business and created new accounts in the health and wellness sector.
- Collaborated with medical practitioners and institutions.
May 2005 - September 2006
Genaxis Video Concept
Multimedia Specialist
- Managed personal and commercial video production, including conceptualization, shooting, and video editing.
March 2004 - July 2005
Walgen Pharmaceuticals
Medical Representative
- Promoted and sold pharmaceutical products to medical practitioners, hospitals, and medical institutions.
June 2002 - January 2004
Geneva Car Care
Manager/Owner
- Managed daily operations of a car wash and auto detailing business.
August 2001 - March 2002
Zuider Distribution Incorporated
Depot Supervisor
- Managed overall operations, including administration, credit management, and logistics.
August 2001 - February 2002
Vita Medi Corporation
Area Representative
- Marketed and distributed pharmaceutical products to medical practitioners and institutions.
September 1998 - November 1999
FilSiam Inter Trading and Services
Marketing Officer
- Marketed and sold products to local businesses, educational institutions, and pharmacies.
March 1992 - September 1992
Foodmine Incorporated - KFC Philippines
Management Trainee
- Assisted in overall branch operations, including product inventory, cash management, workforce scheduling, and building maintenance.
October 1988 - October 1990
Hotel Intercontinental - Abu Dhabi, UAE
Customer Service Assistant
- Assisted guests with inquiries, complaints, and provided timely solutions.
My Skills
Core competencies that drive my performance.
My Skills
Microsoft Office93 %
Google Drive98 %
Web Research98 %
Email Handling97 %
Email Marketing93 %
Data Mining93 %
Virtual Assistance92 %
English Language Teaching/Coaching99 %
Education
Empowering Creativity through
June 1980 - October 1985
Bachelor's in Business Management
San Beda College
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